Need cash, but do not have time to leave campus? Then look no further than Health Center Credit Union (HCCU).
For the last 20 years, Augusta State University has been a location for HCCU which is located in Allgood Hall. According to Ben Davall, head bank teller of the Augusta State branch, HCCU operates just like a real bank. Davall said the credit union can do all the transactions that a bank can do.
“We can do loans and we have debit and credit cards,” Davall said. HCCU differs from banks because HCCU has members, not customers, and the member can become a part of the board of directors, said Davall. According to Stacy Tallent, president of HCCU, the purpose of having a branch at Augusta State is to serve the students and faculty of the University. “The purpose of having HCCU on campus is for you all to gain access to low-cost financial services through a non-profit organization, like a credit union, as opposed to other providers who are in the business of making a profit,” Tallent said. “We take the approach of making enough money to cover our costs but we are not driven by profit.”
According to Joyce Broughton, business development coordinator for HCCU, there is a program called Junior Achievement that is geared towards elementary, middle and high school kids. Broughton said there is also guidance on their website and said both Junior Achievement and the content on the website are very useful. “Junior Achievement is a program that we pay for,” Broughton said. “It is extremely fun and educational. As far as having classes on such matters as car buying and identity theft, we have wonderful tips for such topics on our website.”
Broughton said she believes these classes may not seem important at the time, but in the future it will be important.
Davall explained the way to become a member is you have to fall into a category. For example, a member may fall into a category of being an Augusta State employee or an employee of the Medical College of Georgia.
“Basically, our membership is spread from educational boundaries to health industries,” he said. “Anybody in the medical field or in the education field is able to be a member or if their family members have been, they can be included as well.”
Davall said in order to be a member, a person needs $25 and a valid ID. HCCU also does background checks on its members as well, and according toTallent, is equally owned by its members.
HCCU is currently open twice a week, and serves most of the employees of the University. However, Davall said he does not see many student members.
“We do not have very many student memberships just based on the amount of transactions we do in a week,” he said. “If we are able to increase our membership then we will be open more often.”
HCCU originated at MCG in 1976 and has expanded over the years. Davall said the most important thing to HCCU is its members.
“We get to know our members by name,” Davall said. “We are not large and we are not trying to have a large membership, but we want to know the members that we have and we want to invest in them.”
Tallent said the best thing about their credit union is the ability to change someone’s life through the services that HCCU provides.
“The customer may come in to cash a check and through our service interaction we are going to start asking questions and find out what the true needs are, whether it’s retirement planning, or saving to buy a car or a house,” Tallent said. “Everybody’s needs are going to be different, and we are going to work with that individual to find out what those needs are.”